Auditing firm De Jager & Kie relies heavily on the functionality of Excel, Outlook and Calendar sharing.
When the need arose for the company to upgrade its existing Office suite it turned to long-term partner ITE Services to assist it in identifying a solution to meet its needs.
“Once we had identified that we needed to upgrade our Office suite, we began looking at applications that would meet the specific demands on our business and our users,” said Villiers Gorgens, IT Manager at De Jager & Kie. “After much consideration, we settled on the Office 365 for Midsized Business solution because of the ease of access it promised, the price point it was available at, the email backup facilities it offered, as well as its calendar sharing functionality.”
The company’s IT services partner ITE Services, has been working closely with distributor partner Comztek in gearing its business up as a cloud-based application and solutions provider, with particular emphasis around competencies on the Microsoft 365 platform. As a result, ITE Services was able to assist De Jager & Kie with its migration to the new platform, the set up of its environment, and installation of the software across the business.
The entire migration took the company less than three weeks, which included switching the organisation’s domains as well as an overhaul and upgrade of all of its existing computers. The physical roll out of the Office 365 software took one day.
According to Gorgens, the project was not without challenges. The business had to upgrade its existing computer systems, as the new software was unable to operate on its aging architecture. In addition to which there were minor issues with its domain servers, but all of this was sorted out within the aforementioned three-week period by its partner ITE Services.
“While we faced some minor challenges along the way the overall experience we had with ITE Services and Office 365 as a system has been excellent. The main benefits we are reaping from the software is access to Exchange online and that fact that we can sync the information on multiple devices without any real effort, which has been a huge benefit when it comes to the mobility of our organisation,” said Gorgens.
Gorgens reported that De Jager & Kie, through the deployment of the new software, has already experienced improved cost savings, productivity gains, enriched access to information, less requirement for on site support services and enhanced cost of ownership.
To this end, the company is also experiencing better-quality support from its partner ITE Services, who can now remotely, and across the cloud, support the business’ systems and solutions without ever having to visit the physical offices.